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Appliance Maintenance Guide for Iraq | SHAHAN

May 4, 2025

SHAHAN technician servicing Orange washing machine in Sulaymaniyah
SHAHAN technician servicing Orange washing machine in Sulaymaniyah
SHAHAN technician servicing Orange washing machine in Sulaymaniyah

Appliances from SHAHAN are built to last, but a simple maintenance routine ensures they run at peak efficiency year after year.
Follow the recommendations below—crafted by SHAHAN’s service-centre technicians—to extend lifespan and reduce unexpected downtime.

Monthly Maintenance Calendar

Week of Month

Appliance

Task

Why It’s Important in Iraq

1st

Refrigerator

Vacuum rear coils; wipe door gaskets

Dust layers force compressors to over-work in high heat

2nd

Washing Machine

Run an empty 60 °C cycle with mild descaler

Mineral-rich water leaves limescale on drums

3rd

Split AC

Clean or replace filters

Dust storms clog airflow, raising electricity use

4th

Oven / Cooker Hood

Degrease filters with warm soapy water

Heavy oil cooking blocks ventilation

Set phone reminders or use a printed checklist on the fridge door.

Protecting Against Voltage Dips

  • Plug high-load units (ACs, washers) into grounded outlets.

  • Avoid daisy-chaining extension cords to prevent heat build-up.
    SHAHAN designs compressors and motors to tolerate fluctuating supply, but proper wiring further safeguards electronics.

Cleaning Products to Use

Surface

Recommended Cleaner

Avoid

Stainless steel panels

Microfibre + pH-neutral spray

Abrasive powders

Ceramic hobs

Soft-scrub paste

Metal scouring pads

Plastic trims

Mild dish soap

Solvents like acetone

Warranty Essentials

Every DLC & Orange unit includes an 18-month warranty with support through four service centres and on-site visits when necessary.
Keep your purchase invoice—warranty starts from the date printed.

When to Seek Professional Help

Contact your nearest authorised dealer or service centre if you notice:

  1. Persistent error codes after restart

  2. Unusual noises during spin or cooling cycles

  3. AC not reaching set temperature within 15 minutes

Authorised technicians use genuine parts stocked in 10 + warehouses across Iraq, ensuring fast turnaround.

Eco-Friendly Disposal

SHAHAN promotes recycling of old appliances via partner dealers. Ask for take-back options when purchasing a new model.

Final Takeaway

Regular cleaning, voltage protection, and prompt service calls keep DLC & Orange appliances running like new—saving money and reducing environmental impact.
Need spare parts or advice? Visit an authorised dealer or a SHAHAN showroom today.

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SHAHAN is a multi-brand company driving innovation, growth, and excellence across the Home Appliances sector. We lead with purpose, empower with vision, and deliver lasting value through every brand we build and lead.

Head Office

Villa D31, New Chwarchra, The Hills

Warranty & Support

24-month warranty · Service centers nationwide

Contact

info@shahan-iq.com

SHAHAN is a multi-brand company driving innovation, growth, and excellence across the Home Appliances sector. We lead with purpose, empower with vision, and deliver lasting value through every brand we build and lead.

Head Office

Villa D31, New Chwarchra, The Hills

Warranty & Support

24-month warranty · Service centers nationwide

Contact

info@shahan-iq.com

SHAHAN is a multi-brand company driving innovation, growth, and excellence across the Home Appliances sector. We lead with purpose, empower with vision, and deliver lasting value through every brand we build and lead.

Head Office

Villa D31, New Chwarchra, The Hills

Warranty & Support

24-month warranty · Service centers nationwide

Contact

info@shahan-iq.com